Shipping policy
Shipping Policy
Last Updated: 2025
Thank you for shopping with VeloraLife.
We carefully process every order and work to get your products to you as quickly as possible.
1. Order Processing
Orders are generally processed within 1–3 business days after payment has been successfully received.
Orders are not normally processed or shipped on weekends or major holidays.
During periods of high order volume, promotions, or unexpected circumstances, processing times may be longer than usual.
2. Shipping Time
After your order has been processed and shipped, delivery times may vary depending on your destination, shipping method, carrier, weather conditions, customs processing, and other circumstances outside our control.
Estimated delivery times are provided as general guidance and are not guaranteed delivery dates.
3. Shipping Costs
Available shipping options and applicable shipping costs will be displayed during checkout before you complete your purchase.
From time to time, shipping promotions may be offered for eligible orders.
4. Order Tracking
When tracking information is available, it may be provided to you by email or through your order information.
Please allow some time for tracking information to become active after the package has been shipped.
5. Incorrect Shipping Address
Customers are responsible for providing accurate and complete shipping information at checkout.
If you realize that your shipping address is incorrect, please contact us as soon as possible at:
We will do our best to assist you before the order is shipped. However, we cannot guarantee that an address can be changed after an order has entered the shipping process.
6. Lost or Delayed Packages
Delivery times may occasionally be affected by circumstances outside our control, including carrier delays, weather, customs processing, transportation disruptions, or incorrect address information.
If your package appears to be delayed or lost, please contact us at support@lamococo.com so we can assist you.
7. International Orders
International orders may be subject to customs duties, taxes, or other charges imposed by the destination country.
Unless otherwise stated at checkout, customers may be responsible for any applicable customs duties, import taxes, or related fees.
8. Contact
For questions regarding shipping, please contact:
Email: support@lamococo.com
Website: lamococo.com